Author name: chloeml

Local

DStv launches new channel

DStv has launched SuperSport Extra 2 (channel 217), providing additional capacity for premium live and delayed sports matches whenever multiple major events take place simultaneously. In addition to the new channel, MultiChoice LicenceCo in South Africa also announced a significant increase in dedicated soccer coverage. “These changes are designed to make it easier for customers to discover and enjoy the sport they love,” the company said.

Global

AI in media: The biggest developments of 2026 so far

AI has been one of the media industry’s biggest buzzwords in recent years. But in 2026, the conversation has shifted from AI being a potentially useful tool, to now being embedded into the industry’s infrastructure. With the technology developing so quickly, here are the biggest AI developments shaping media and advertising so far this year.

Local

Marketing technology platforms need to balance AI with human expertise

South Africans are embracing automated support, but escalation to a specialist matters more than ever. The 2026 South African Customer Experience Report, produced by Rogerwilco, ovatoyou and Julia Ahlfedt CX Consulting, has revealed that South Africans are not anti-AI; in fact, they are embracing agentic tools much faster than businesses think.

Local

You killed the medium, bro

Mark Gilman recently raised a provocative challenge during a conversation on X-rated Conversations. His argument was not merely about radio versus podcasts. It was about performance versus production, creativity versus process, and relevance versus reach.

Global

Brand marketers are adopting fan-first social media strategies

For soft-drink brand Poppi, fans come before consumers. The Pepsico-owned brand has bottled up an innovative approach to social media that’s beginning to be picked up by the marketers behind the industry’s largest brands, but it carries risks, too. “We’re community first. I like to say it’s pop culture,” said Sophia Sesto, who leads the team behind the brand’s social media, creator and ambassador operations.

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