Author name: chloeml

Local

Social media ROI weakens as firms struggle to justify spend

South African companies are increasingly struggling to demonstrate a meaningful return on investment (ROI) from their social media marketing investments. This is prompting many firms to shift their focus from revenue-driven key performance indicators (KPIs) to softer measures, such as using social media for brand awareness, engagement and customer sentiment.

Global

There’s something happening here

We may be seeing the signs that Gen Z, the first digital native generation, is finding digital media lacking in terms of expected experience and return. If so, the ramifications for digital advertising and engagement could be significant

Global

Majority of US adults support social media bans

Amid ongoing discussion around teenage social media bans and measures to protect young users online, Pew Research conducted a survey of more than 9,000 U.S. adults to get their perspectives on potential restrictions, and gauge support for implementation. And the results were definitive.

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